Terms and Conditions for Goldhato

Effective Date: January 3, 2025

Welcome to Goldhato! These Terms and Conditions (“Terms”) govern your use of our website https://goldhato.net/ and any transactions or interactions with Goldhato. By using our website, making a purchase, or interacting with our services, you agree to comply with these Terms. Please read them carefully. If you do not agree with any part of these Terms, you should not use our website or services.

1. Acceptance of Terms

By accessing or using our website, placing an order, or otherwise engaging with Goldhato, you confirm that you have read, understood, and agree to these Terms and Conditions. These Terms are legally binding, and they apply to all users of the site, including visitors, registered customers, and those making a purchase.

2. Changes to Terms and Conditions

Goldhato reserves the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page, and the updated Terms will include a new effective date. We encourage you to review these Terms periodically to stay informed about any modifications. Your continued use of the website after changes are posted will constitute your acceptance of those changes.

3. Use of the Website

Goldhato grants you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal and non-commercial purposes. You agree not to misuse or interfere with the operation of the site, or attempt to access the website or any server through unauthorized means.

  • Account Creation: You may be required to create an account in order to place an order or access certain features. You must provide accurate and complete information when registering and keep your account information up to date.
  • Password Security: You are responsible for maintaining the confidentiality of your account login details (username and password) and are fully responsible for all activities that occur under your account.

4. Product Information

Goldhato makes every effort to ensure that the information on our website, including product descriptions, pricing, and availability, is accurate. However, we cannot guarantee that all information is error-free.

  • Product Availability: We reserve the right to limit quantities of products sold, and we may refuse or cancel any order if we suspect fraudulent activity or if a product is out of stock or unavailable.
  • Pricing: The prices listed on the website are in U.S. Dollars (USD). Prices may change at any time without prior notice, but the price at the time of purchase will be honored for that transaction.

5. Ordering and Payment

When you place an order through our website, you are making an offer to purchase the items in your shopping cart. Goldhato reserves the right to accept or reject your order at its discretion.

  • Order Confirmation: After placing an order, you will receive an email confirmation with your order details. This email is an acknowledgment that we have received your order, but it is not a guarantee of acceptance or shipment.
  • Payment Methods: Goldhato accepts various secure payment methods, including credit/debit cards and PayPal. Payment is due at the time of order. All payments are processed securely through third-party payment gateways.
  • Sales Tax: Sales tax will be applied to your order based on the shipping address, where applicable.

6. Shipping and Delivery

Goldhato strives to provide reliable and timely shipping. Once your payment has been processed, your order will be shipped to the address provided.

  • Shipping Costs: Shipping fees are calculated at checkout based on your shipping address and the weight of your order. Orders over $100 (before tax) qualify for free standard shipping.
  • Delivery Time: Standard shipping typically takes 3-7 business days. Expedited shipping options are also available.
  • Tracking: Once your order has shipped, you will receive tracking information to monitor your delivery progress.

Please note that shipping times may vary depending on external factors such as carrier delays.

7. Return and Refund Policy

Goldhato wants you to be fully satisfied with your purchase. If for any reason you are not satisfied, we offer a return and refund policy.

  • Returns: Returns must be initiated within 7 days of receiving your order. Products must be unused, in original packaging, and in resalable condition.
  • Refunds: Once we receive the returned item and verify its condition, we will issue a refund to your original payment method. Refunds typically take 7-10 business days.
  • Damaged or Defective Products: If your product arrives damaged or defective, please contact us immediately so we can arrange for a replacement or refund.
  • Non-returnable Items: Certain products, including perishable goods such as plants, cannot be returned unless they are damaged or defective.

8. Privacy and Data Protection

Goldhato is committed to protecting your privacy and personal information. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and safeguard your personal data.

9. Limitation of Liability

Goldhato is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, even if we have been advised of the possibility of such damages.

  • We are not responsible for any issues related to third-party websites or services linked to our website.
  • Goldhato’s liability, if any, shall be limited to the purchase price of the product or service giving rise to the claim.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Virginia, USA, without regard to its conflict of law principles.

  • Dispute Resolution: Any disputes related to these Terms will be resolved through binding arbitration, rather than in court. The arbitration will take place in Charles City, Virginia.
  • Class Action Waiver: You agree that any dispute resolution will be conducted on an individual basis, and that class actions or class arbitrations are not allowed.

11. Intellectual Property

All content on the Goldhato website, including logos, images, product descriptions, and text, is the intellectual property of Goldhato and is protected by copyright and trademark laws. You may not use, copy, or distribute any content from our site without our express permission.

12. Prohibited Activities

By using our website, you agree not to:

  • Engage in any illegal or harmful activities that could damage or disrupt our website or services.
  • Use our website for any commercial purpose without prior written consent from Goldhato.
  • Attempt to access our servers or systems in any unauthorized manner.

13. Termination

Goldhato reserves the right to suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in unlawful activities.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: info@goldhato.net
  • Phone: (804) 829-5028
  • Address: 11904 Weyanoke Rd, Charles City, Virginia (VA), 23030

Thank you for choosing Goldhato! We look forward to providing you with premium products and a great shopping experience.