Privacy Policy for Goldhato

Effective Date: January 3, 2025

At Goldhato, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://goldhato.net/ or make a purchase from our online store. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you interact with our website, make a purchase, or contact our customer support. This may include:

  • Personal Identification Information: Your name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit card details, PayPal account information, or bank transfer details (processed securely through third-party payment gateways).
  • Device and Usage Data: Information about your device, browser type, IP address, and usage patterns on our website (such as pages visited, products viewed, and search terms). This helps us understand how you interact with our website and improve your shopping experience.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Fulfillment: To process your orders, deliver products, and send you order-related notifications (e.g., order confirmation, shipping updates).
  • Customer Support: To respond to your inquiries, provide assistance, and address issues you may encounter with our products or services.
  • Improving Our Services: To personalize your shopping experience, enhance website performance, and analyze trends to offer better products and services.
  • Marketing and Promotions: With your consent, we may send you marketing communications, such as newsletters, special offers, or product updates. You can opt out of these communications at any time by following the unsubscribe link in the email or contacting us.

3. How We Protect Your Information

Goldhato takes the security of your personal information seriously. We employ a variety of industry-standard security measures to safeguard your data, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information such as payment details during transmission.
  • Secure Payment Gateways: Payments are processed through trusted third-party payment gateways, such as PayPal and credit card providers, ensuring secure transactions.
  • Access Control: We limit access to your personal data to authorized personnel who require it to perform their duties.

While we take reasonable steps to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers to facilitate our business operations, including:

  • Shipping Companies: We may share your address and contact information with shipping carriers to deliver your products.
  • Payment Processors: We share payment information with payment service providers to complete your transactions securely.
  • Marketing Partners: With your consent, we may share limited information with trusted third-party marketing partners for promotional purposes.
  • Legal Obligations: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Goldhato, our customers, or others.

5. Cookies and Tracking Technologies

Goldhato uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and provide personalized content.

  • Types of Cookies Used:
    • Essential Cookies: Necessary for the operation of our website, such as maintaining your shopping cart or enabling secure access to certain areas.
    • Analytical Cookies: Help us analyze website traffic and user behavior to improve our site’s performance.
    • Marketing Cookies: Used to track your browsing activity and serve relevant advertisements.

You can adjust your browser settings to accept or reject cookies. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

As a user of our website, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Update or Correct: Update or correct your personal information if it is inaccurate or incomplete.
  • Delete: Request the deletion of your personal information, subject to legal requirements.
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe using the link provided in each email or contact us directly.

To exercise any of these rights, please contact us at info@goldhato.net.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Goldhato. This Privacy Policy does not apply to those sites, and we encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Goldhato does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

Goldhato reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: info@goldhato.net
  • Phone: (804) 829-5028
  • Address: 11904 Weyanoke Rd, Charles City, Virginia (VA), 23030

Thank you for trusting Goldhato with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.